Irrespective of the fact that the hosting service offered by the different companies is more or less the same, every provider has a personalized platform with its own tweaks and ways to complete certain operations. This is why, an info-packed knowledge base will be rather helpful both for persons with little or no prior experience and for technically proficient individuals who will ultimately discover how specific operations are carried out, but will waste some time in the process. The objective of such a knowledge base is to help make the service fast and simple to use, saving users time and efforts. The result is gladder clients, since they can easily find the info they’re seeking, and a lot less work for the client care team, because typically most of the questions and issues that customers have got are already described in the knowledge base. If the articles are expertly written and cover more topics, you will be able to discover more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Hosting

All Linux cloud hosting that we offer come with an in-depth knowledge base where you can find all you should know in regard to your hosting account. Regardless of whether you’re aiming to create a brand new MySQL database, to redirect a domain using an .htaccess file or to set up an email address on your PC or cellular phone, you can just read our step-by-step help articles and all the information that you need will be there. When you go to a specific section of your Hepsia hosting Control Panel, you can see articles that are related to the functions that you can access through it. In case you wish to check the entire article archive and get familiar with all the functions that Hepsia is offering, or only to read general info about the web hosting service, you can browse through the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our absolute best to encompass any problem that you may come across, but if you don’t find the information that you desire, you can always touch base with us, as our help desk support staff representatives are available around the clock.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled an extensive knowledge base for all our current and prospective customers, so in case you get a semi-dedicated server package through our company, you’ll be able to find any info that you need at any time. We have a ton of informative articles, which will help you understand better what’s going on in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are merely 2 instances. Our step-by-step guides will help you do anything you like – unzip an archive, import a database, redirect a domain, etc. Besides, we’ve also got troubleshooting guidelines, which will allow you to discover what induces a specific problem and the likely solutions for it. If you are unable to send e-mails or your domain opens an HTTP 500 error message, for instance, you can browse our knowledge base and repair the problem immediately. The articles can be accessed through any Control Panel section, as well as through the dedicated Help section.