A live chat is one of the many ways of communication provided by some hosting suppliers as a part of their support service. Determined by the company, the chat can be used for billing, pre-sales and/or technical support. This way of communication is faster in comparison to a support ticket and it will make it less likely to misspell or misunderstand anything as compared to a call with an agent. What's more, if the problem that you experience requires some time to be examined and taken care of, you can do something else at the same time instead of just waiting, like you'd have to do if you call. You can also take advantage of a live chat assistance service totally free as long as you have web accessibility even when your web hosting provider is based in a different country and they don't have a local telephone number that you can call.

Live Chat Support in Cloud Hosting

As we consider the fact that many issues are easily resolved when you speak to a live person, we offer a live chat service for all our potential and current customers. Our chat is available every single day and our support representatives will help you with a wide range of questions and troubles. In case you aren't our client yet, you'll be able to find out more about our cloud hosting plans and the web hosting environment in general in order to make sure that your sites will work effectively on our servers. In case you already have an account and you've got some questions or you experience any kind of issues with any of our services, you can join us on our live chat and we can provide you with the required info or assist you to troubleshoot the problem. You'll need to open a support ticket for specific troubles which need more time or the expertise of a system administrator, but for a variety of basic issues you will receive help on the spot.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we supply with our Linux semi-dedicated hosting, you will be able to find the the right answers for any questions you have or get a lot of troubles resolved rapidly. Our chat service is online each and every day, so you're able to speak to a representative even on weekends and holidays. If you're unsure which plan is better for your sites or if our state-of-the-art cloud hosting platform matches some system requirements, you can come on our live chat prior to purchasing anything. If you're a present customer, you can obtain more info about billing issues, account settings and a variety of common technical troubles you may experience, for example if you are unable to install an email account in a client on your computer system. Our live chat can save you considerable time no matter where you are or when you contact us.