You'll find lots of cloud hosting suppliers on the market, however most of them are resellers that have restricted resources, especially when it comes to support. A way to distinguish them is the option to contact the company over the telephone. The type of support that you'll get through this channel of communication varies depending on the provider - several of them provide expert phone support, others offer basic and customer support only because some issues are more time-consuming and it's quicker to be resolved through a support ticket, especially if the issue needs to be escalated. However, it is good to find that you can always get in touch with your website hosting provider because there are plenty of small problems which can be resolved effectively and in a very timely manner with a call, not mentioning that you'll be able to get additional information for the services even before you become a customer.

Phone Support in Cloud Hosting

In case you choose to buy one of our Linux cloud hosting, you can speak with our customer support team over the phone for 14 hours per day. We will help you select the best package for your sites as we are aware that it is better to discuss this kind of issues with a live person. In case you already have an account, we can help you with all of your sales/billing questions as well as general matters, even with some technical problems which don't require a long time or escalation to an administrator because it'll be better to open a support ticket for time-consuming issues and have all the communication in a single place. We now have telephone numbers in the United States of America, the UK and Australia, so you will be able to call the one you prefer and speak with our representatives.

Phone Support in Semi-dedicated Hosting

Any time you want more information about the Linux semi-dedicated hosting that we provide, you'll be able to call one of the three support lines that we have around the world - in the United States, the UK and Australia. Thus, you can check ahead of time if our services are appropriate for your sites. If you are already our client and you've got a semi-dedicated account, you have the option to get in touch with us over the phone for fourteen hours every day about any billing or common matters. For strictly tech issues you'll be able to use our ticketing system to contact our tech support since sometroubles simply need longer time to be resolved, but we will assist you on the phone with countless minor technical issues as well, saving you time and efforts.