A 99.9% Server Uptime
We’ve set up our cloud hosting system using reliable hardware components and strongly modified software. Our system administrators have installed a modified version of SELinux on each of our physical servers in order to ensure the highest level of protection and stability. We have installed several distributed denial–of–service prevention devices along with powerful firewall programs to make sure our internal network is impenetrable and secure.
All Linux cloud hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you’d like to offer an outstanding hosting service, you can barely rely on the default network configuration in a datacenter. We’ve built our own custom network so as to ensure a mega–fast connection speed with the outside world.
And because of this, irrespective of which datacenter facilities you choose: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done our best to decrease all possible risks with our cloud hosting packages and while we provide exceptional technical support, sometimes the client is simply not content with what we offer. Or he wants to switch to a more robust hosting solution, such as a virtual private server or even a dedicated hosting server.
This is the reason why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not happy, we will give you a full refund.
24/7 Technical Support
We’ve carefully picked each individual member of our 24x7 support team to make certain that we can offer the very best tech support you can possibly get. Each one of our customer service technicians has lots of years of experience dealing with web hosting accounts behind his back, so they know very well what they are doing. Moreover, they are available to you 24x7 – you can call them at any moment and they will reply back to you as soon as possible.
Their average support ticket response time is under twenty minutes, whilst with other hosting companies you have to wait for days. And we also offer a 1–hour response time guarantee. Irrespective of what happens, your queries will be answered within an hour.