Customer Support Channels
A 1–hour Response Guarantee
Our user service crew is trained to efficiently attend to all of our Linux cloud hosting clients’ issues and advice inquiries. Via our ticketing system, you’ll be able to share your inquiry and a support staff representative will most likely return to you within maximum an hour. In fact, practice has confirmed that the typical reply time is 20 mins.
A Top–quality Support Service
You could contact us 24x7x365 with any problem you possibly have related to our products and services. Now we have techs available at all times to give you assistance any time needed. You can utilize the ticketing system or post a message at any time, or you can grab the phone or use the online chat through business hours.
An Intuitive Help Section
Our Control Panel provides a substantial practical knowledge base that is incorporated into all areas. In each section, you will find a Help control key which will load for you a group of step–by–step tutorials on how to make use of a selected element or execute a selected action. Furthermore, we have created course films so that you can get a better idea of the Control Panel’s interface.