Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help Center section incorporated into our Web Control Panel offers a selection of help articles and regularly asked questions. Aimed toward solving any common issue that you may face, they are compiled by our support team of skilled technicians.

  • Top quality support service

  • Tutorial Videos

  • For those of you who’d like to learn how to deal with a typically experienced problem by watching an instructional video, we’ve added a compilation of video tutorials to our Web Control Panel. All the video clips are short and easy to grasp. They offer you step–by–step presentations of various website administration techniques.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 customer support service with a one–hour ticket response guarantee. A group of expert technical support engineers will be available to you to reply to all the queries that you might possibly have. During non–peak times, a response will be provided in even less than 20 minutes.