Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Reply Guarantee

  • Our client assistance staff is on–line day–and–night to reply to all of your current help inquiries. Each ticket you post to us is going to be addressed within no more than 60 minutes. If your issue requires assistance from an administrator, we’ll forward the ticket to the technician on shift and will notify you that the issue is being taken care of.

  • Top quality support service
  • Qualified Technical Support Service

  • We are online for you night and day to deliver advices and client support and also to aid you with any problem that you could possibly come across when monitoring your virtual server. We can support all pre–installed software, like your OS, server administration panel (with regards to the VPS type) and the Web Control Panel produced solely by our company.

  • Intuitive help center
  • An Informative Help Zone

  • Each part of the Web Control Panel that is included 100% free with your VPS offers you an integrated articles base. You’ll see a range of descriptive how to articles and reviews and an array of step by step video training materials that display all the basic website management jobs. You can view them by hitting the Help or Video keys in the right part of each Control Panel section.